Telephone Bill Review

Meeting Hospitality Needs With Technology Solutions

Telephone Bill Review Services "Over 94 percent of all bills the phone companies (local and long distance) send out are wrong. As telephone companies introduce more services and the bills get more components and thus more complex, the billing gets worse." - Teleconnect Magazine On-Line Presentation Telephone Bill Review Presentation Initially T.C.I. will: Request CSR's Consolidate bills Change billing address Generate Line Record Report Dispatch phone tech to identify lines Generate Telecom Facilities Usage Study Consolidate line PIC/LPIC Request PIC/LPIC Freeze Request Pay-Per-Use blocks Request 900/976 blocks Ensure all lines loaded with correct long distance carrier Request A.R.S. report from phone vendor Generate report of billing and facility recommendations Monthly T.C.I. will: Receive all telephone bills Communicate via email with accounts payable on payment amounts per property Review all bills for billing irregularities Review all bills for non-essential services Review all bills for fraudulent calls Review bills for accurate rates Compare local and long distance usage to budget expectations Request and track credits Run usage reports from CD Rom (AT&T VTNS and SAC CD Rom) Review 0+ commissions (if available) Code bills for General Ledger upload Semi-Annually T.C.I. will: Confirm call blocking and pic freezes Request CSR's Generate Line Record Report Generate Telecom Facilities Usage Study Upon Request T.C.I. will: Generate Annual Savings Report Generate Credit Tracking Report Generate Budget Recommendation Report